Privacy & Cookie Policy

This Privacy & Cookie Policy sets out how YMD Boon uses and protects your information


YMD Boon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

YMD Boon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us.


Our Policy Covers

  • • Why do we value your privacy?
  • • How do we collect information?
  • • What information do we hold?
  • • Where do we store your information?
  • • What is your information used for?
  • • Who is responsible for your information at our company?
  • • Who has access to information about you?
  • • What steps do we take to keep your information private?
  • • What are cookies?
  • • How do we use cookies?
  • • Controlling cookies
  • • Complaints
  • • Changes to the policy


Why do we value your privacy?

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.


How do we collect information?

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website does not use cookies or scripts that are designed to track the websites you visit. 

We ask for your account and contact information when you appoint our services.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.


What information do we hold?

When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.

If you do business with us, we also collect your business name and bank details and keep records of the invoices we send you and the payments you make.


Where do we store your information?

When you contact us by email or through our website, we store your information on our Company Server with restricted access. If we do business, we store your information in our accounts software, Sage. We chose these systems partly for their commitment to security.


What is your information used for?

We occasionally use your contact information to send you details of our services or events we think you may be interested in. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our services or events, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders.

Who is responsible for your information at our company?

Simone Fearn, our Quality Manager, is responsible for the security of your information. You can contact her by email at or by phone on 01858 464 482 if you have any concerns about the information we store.


Who has access to information about you?

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.


What steps do we take to keep your information private?

Where we store your information in third-party services, we restrict access only to people who need it. We use a different, randomly generated password for each service, and never use the same password twice.

The computers we use are all encrypted to help prevent unauthorised access to the information stored on them and are protected by a passcode. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.


What are cookies?

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The use of cookies is now standard for most websites.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information such as how many people use the website and which pages they tend to visit.


How do we use cookies?

We may use cookies to:

  • • Analyse our web traffic. Aggregated usage data helps us improve the website structure, design, content and functions.
  • • Identify whether you are signed into our website.
  • • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • • To recognise when you return to our website. We may show you relevant content or provide functionality you used previously.


Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.


Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.



We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Simone Fearn by email at by phone on 01858 464 482 or by post to: YMD Boon Ltd, 6b Anson House, Compass Point Business Park, Market Harborough, Leicestershire, LE16 9HW


Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.